Reasons for a Facebook Marketplace blank screen include outdated app versions, cache issues, poor internet connection, temporary glitches, or account restrictions.
To fix a blank screen on Facebook Marketplace, try these steps: Update the app, clear cache (Android) or reinstall the app (iOS/Android), check internet connection, or log out and back into Facebook.
We’ve compiled the most effective solutions to address the issue, as reported by many users:
- Solution 1: Update your Facebook app, Messenger, and mobile phone to the latest versions.
- Solution 2: Ensure your account is not new. Engage in some activities to establish presence.
- Solution 3: Verify that your location settings are correct, confirm you are at least 18 years old, and ensure the app’s language matches your country.
- Solution 4: Clear your browser and mobile device cache to remove outdated data.
- Solution 5: Download your personal data to reset your account. (Note: This solution may need further clarification, as downloading personal data typically doesn’t reset an account. It might be more accurate to suggest contacting Facebook support for a potential account reset.)
- Solution 6: Disable any browser extensions that might be blocking webpage content.
Continue reading to explore each solution in detail.
1️⃣Solution 1 – Update your Facebook app, Messenger, and mobile phone to the latest versions.
To fix a blank screen on Facebook Marketplace, follow these steps:
- Update your mobile phone’s operating system to automatically receive the latest app versions.
- Alternatively, navigate to the App Store (iOS) or Google Play Store (Android).
- Search for the “Facebook” app.
- Update the Facebook app and remember to update Messenger as well.
- Restart your mobile phone and then reopen the Facebook app.
2️⃣Solution 2 – Ensure Your Account is Established
New accounts with minimal activity, or accounts created for temporary use, may encounter issues accessing Facebook Marketplace.
A primary reason some users lack access to Marketplace is the newness of their account. To activate Marketplace access, you must engage actively on the platform.
Effective methods to increase account activity include:
- Inviting friends and initiating conversations.
- Joining and participating in local groups.
Engage by messaging group members, posting content, and commenting on others’ posts.
Facebook employs a form of account evaluation to reduce spam, incorporating a ranking system. Your account must reach a certain level of activity for Marketplace visibility.
This challenge can be tough to overcome. For more solutions, continue reading…
3️⃣Solution 3 – Verify Your Location, Age, and Language Settings
Facebook Marketplace is not universally available. If your IP address indicates you are outside the United States, access to the US Marketplace may be restricted.
Ensure your Facebook profile indicates you are 18 years or older, as Marketplace is only available to users of this age in specific countries, including:
- Argentina, Australia, Austria, Belgium, and many others up to the United States and Uruguay.
Language settings also play a crucial role. To access a country-specific Marketplace, like Germany’s, adjust your Facebook and device language to German. For the US Marketplace, set your language to English.
Aligning the app and device language with the intended Marketplace is essential. These adjustments are vital for accessing the correct version of Marketplace.
To clear the cache on your mobile device, follow these instructions:
- Unlock your mobile device.
- Tap on ‘Settings’.
- Scroll to ‘Apps’ or ‘Application Manager’ (this may vary depending on your device).
- Find and select the ‘Facebook’ app.
- Tap on ‘Storage’. (You may need to look for this option depending on your device.)
- Hit ‘Clear Cache’.
- Restart your mobile device and the Facebook app.
Remember, clearing the cache will sign you out, so ensure you know your login credentials.
5️⃣Solution 5 – Download Your Personal Data
A less conventional approach to potentially reset your Facebook account and regain access to Marketplace or its icon involves downloading your personal data.
Users have reported success in restoring access to the Facebook Marketplace and its icon on Android devices using this method.
Follow these steps:
- Open your desktop browser and navigate to the mobile version of Facebook by typing in: m.facebook.com. This version is optimized for mobile, so the layout will appear different and may seem disproportionate.
- Don’t worry about the unusual layout; it’s designed for mobile usability.
- Look for the ‘Menu’ option, typically found in the top right corner.
Scroll down and click on ‘Settings’
Scroll down again, and click on ‘Download your Information’
When you download your information to a file , it will also reset your profile, which means it can restore the marketplace or the marketplace icon for your account.
6️⃣Solution 6 – Disable Software That Blocks Webpage Content
Ensure you disable any browser extensions like Adblock or others that can block ads or JavaScript, such as the ‘NoScript’ extension.
Webpage content issues are usually due to browser extensions focused on ad or content filtering.
Extensions that filter content, particularly ad blockers, have been known to cause a blank white screen on Facebook Marketplace.
Conclusion
A blank screen on Facebook Marketplace can result from various factors. By methodically applying the solutions provided, you can identify and resolve the issue affecting your access.